Our mission

Address the loneliness crisis.

The hardest problem in care is not clinical. It is the hours in between. Your team sees it: the resident who goes quiet, the person who has plenty of care and almost no company.

The problem(01)

Loneliness is a health issue, not a comfort issue.

Sustained loneliness is linked to faster cognitive decline, depression, poorer recovery and more unplanned hospital transfers. It shows up in your clinical indicators long before anyone calls it loneliness.

Presence is not a soft outcome. It is a clinical one.

And it is the thing the current model cannot deliver, because presence takes time.

Our approach(02)
An older woman talking with Serra in her living room
In between

We are not replacing anyone.

Serra holds the space in between. It talks, it listens, it remembers yesterday. It plays music from 1962, runs a quiz, or stays quiet when quiet is what is needed. When something needs a human, it tells your team.

The result is no less human care. It is human care aimed at the things only humans can do.

What we are building toward(03)

Four promises to every care team.

What Serra commits to, in every room it sits in.

Always there

No gaps at 3 am.

No shift changes, no sick days, no gaps at 3 am.

Emotion aware

Reads the person in front of it.

Serra reads tone, expression and engagement, and adapts to the person in front of it.

Care ready

Transparent by design.

Guardrails, escalation to your team, and full transparency for families and auditors.

Yours, on site

Data stays home.

All processing happens inside your facility. Resident data does not leave your network.

The future of care starts here.

Whether you are an aged care provider, disability service, research institution or investor, we would love to hear from you.

Get in touch hello@senseserra.ai